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Rizwan Shaikh, General Manager, Jumeirah Jabal Omar Makkah
The Jumeirah Jabal Omar Makkah, Saudi Arabia offers luxurious accommodations with stunning views of the Grand Mosque, multilingual staff, and a variety of dining options. Every detail in the hotel has been meticulously crafted to create an atmosphere that resonates with the spiritual aspirations of guests. In an interview with TDM, Rizwan Shaikh, General Manager, Jumeirah Jabal Omar Makkah, shares more about the hotel, culturally sensitive practices and trends in religious tourism.
Travel Daily Media (TDM): Please share with us the USP of Jumeirah Jabal Omar Makkah, Saudi Arabia’s newest luxury hotel.
Rizwan Shaikh (RS): As Saudi Arabia’s newest luxury hotel, Jumeirah Jabal Omar Makkah offers direct views and access to Masjid al-Haram, creating a unique environment tailored specifically for Umrah travellers. With 1,121 elegantly appointed rooms, suites, and serviced residences, the hotel combines luxurious comfort with a spiritually enriching atmosphere, enhanced by attentive multilingual staff and a range of personalised services. Our vision was to create a serene, spiritually enriching environment that enhances the pilgrimage experience.
TDM: How does Jumeirah Jabal Omar Makkah epitomize luxury?
RS: Jumeirah Jabal Omar Makkah epitomises luxury through its elegant design, exceptional service, and exclusive amenities. Our goal is to provide a welcoming and spiritually enriching experience for every guest. The hotel offers luxurious accommodations with stunning views of the Grand Mosque, multilingual staff, and a variety of dining options that cater to international tastes. Additionally, our dedicated prayer facilities and culturally sensitive practices ensure that each guest’s needs are met with the highest level of care and respect.
TDM: As the property offers direct views and access to Masjid al-Haram, kindly let us know how it is the perfect destination for Umrah travellers.
RS: To cater to the growing number of Umrah travellers embarking on religious journeys, visitors arriving at Jumeirah Jabal Omar Makkah will find a spiritually enriching environment and attentive multilingual staff who ensure that every aspect of their stay reflects the significance of the pilgrimage. From personalised services and dedicated prayer facilities to guided religious tours of Mecca, every detail is meticulously crafted to create an atmosphere that resonates with the spiritual aspirations of our guests.
TDM: What are the latest trends in hotel room sales and marketing that are taking the industry by storm? What is the strategy that you are utilising to ensure good occupancy and RevPAR numbers?
RS: One of the leading trends in the tourism industry today is slow travel, with travelers seeking destinations where they can truly experience local culture. At Jumeirah Jabal Omar Makkah, we ensure that our services are culturally sensitive and aligned with local customs. We are committed to respecting and integrating local traditions while delivering the exceptional service Jumeirah is known for. Additionally, we focus on easing visa issuance to Saudi Arabia and aligning our hotel initiatives with Saudi Arabia’s Vision 2030, as well as the holy city’s goal of attracting more pilgrims.
TDM: Kindly share with us the trends that you have been witnessing for religious tourism over the years.
RS: Religious tourism has seen significant growth, particularly in destinations like Makkah, as more people seek to understand and engage with different religious traditions. This increased interest has led to the development of specialised faith-based travel programs, such as health retreats or cultural immersions.
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