Top 10 Best International Airlines 2023
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The research carried out by the travel & luggage experts at Bounce analysed airlines across the world on factors such as on-time arrival rates, cancelation records, customer ratings, and free luggage offerings to reveal the world’s best and worst airlines.
The Top 10 Best International Airlines 2023:
Rank
Airline
On-Time Arrivals
Cancellations
Meals score /5
In-flight entertain-ment score /5
Seat comfort score /5
Staff service score /5
Free carry on allowance (kg)
Free checked domestic allowance (kg)
Free checked international allowance (kg)
Airline score / 10
1
Japan Airlines
88.36%
1.56%
4
4
4
4
10
46
46
8.28
2
Singapore Airlines
77.39%
0.03%
4
4
4
4
7
30
30
7.63
3
Qatar Airways
77.51%
0.33%
4
4
4
4
7
25
46
7.5
4
Korean Air
79.61%
0.75%
4
4
4
4
10
20
23
7.19
5
Vistara
80.88%
1.07%
4
4
4
4
7
15
20
6.43
6
All Nippon Airways
89.03%
1.40%
3
3
3
4
10
23
46
6.23
7
Ethiopian Airways
77.37%
0.05%
3
2
3
3
12
32
32
5.99
8
Air India
82.44%
1.11%
3
2
3
3
8
25
46
5.40
9
Azul Airlines
85.02%
2.70%
3
3
3
3
10
23
46
5.25
10
Emirates
81.40%
0.02%
3
4
3
3
7
23
23
5.16
10
Vietnam Airways
76.45%
0.02%
3
2
3
3
12
23
23
5.16
Japan Airlines is the highest-ranking international airline for 2023, with an overall score of 8.28. Japan Airlines scored a consistent 4 out of 5 across in-flight entertainment, meals, seat comfort, and staff service while also having one of the best records for on-time arrivals at 88.36%.
Singapore Airlines is the second-highest-ranked airline in our 2023 index, scoring 7.63. Passengers who fly with Singapore Airlines benefit from a 7kg of carry-on luggage allowance and 30kg of checked baggage for economy class ticket holders. The airline performed well across all in-flight categories, receiving 4 out of 5 for each.
The Top 10 Worst International Airlines 2023:
Rank
Airline
On-Time Arrivals
Cancellations
Meals score /5
In-flight entertain-ment score /5
Seat comfort score /5
Staff service score /5
Free carry on allowance (kg)
Free checked domestic allowance (kg)
Free checked international allowance (kg)
Airline score / 10
1
Wings Air
47.69%
15.91%
1
1
3
2
7
0
0
0.37
2
Lion Air
48.76%
20.01%
1
1
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